‌

MVA Direct Feedback

Enroll today in the Beta through the Mercedes-Benz app.

What is MVA Direct Feedback?

The MBUX Voice Assistant (MVA) Direct Feedback enhances the MBUX experience by enabling direct customer feedback and real-world usage insights to continuously improve vehicle features. This Beta allows customers to actively participate in shaping the future of in-car experiences by sharing feedback, reporting issues, and providing suggestions through the Mercedes Virtual Assistant with natural interactions. Customers can seamlessly engage with the system, enabling a more user-centered development approach and faster iteration of features based on real usage patterns.

What can I do with MVA Direct Feedback?

‌

Single-step Feedback Submission

‌

Multi-step Feedback Submission: Positive Feedback

‌

Multi-step Feedback Submission: Issue Resolved via Troubleshooting

‌

Multi-step Feedback Submission: Feature Preference Feedback

How do I set up MVA Direct Feedback?

If your vehicle fulfills the requirements, you may activate the MVA Direct Feedback on the Mercedes-Benz Beta Program page in the Mercedes-Benz app.

Join through the app

The Mercedes-Benz app

Download the Mercedes-Benz app to enroll in the Mercedes-Benz Beta Program. If your vehicle fulfills the requirements, you may activate your preferred Beta.

What are the requirements to participate in MVA Direct Feedback?

•The MBUX Voice Assistant Direct Feedback Beta must be activated via the Mercedes-Benz app.

•The service MBUX Voice Assistant must be activated.

•Eligible vehicles: 2026 CLA EV, 2025 C-Class, 2025 GLC, 2023 or newer E-Class, 2023 or newer CLE.